Reviews
Camera tech support
The cameras provide a clear picture and the app is easy to use to focus or move the camera. One of my cameras did malfunction after 3 years and I had to buy another one. Then another camera kept losing its wifi connection and tech support said its firmware needed to be updated. Had to call for tech support again because updating the firmware for these cameras is not easy for someone with just average computer skills. I first spoke to Rachel who was very patient and accessed my computer to update the camera. She spent about an hour with me to do this. She didn't have time to update the other two and gave me instructions on how to do it. Even with these limited instructions, I still was unable to do it and had to call for tech support again. This time I got Sarah who was able to update the other two cameras in about half the time. Each tech wanted me to make sure I write a review since I bought these cameras on amazon. Glad they're concerned about customer feedback.
15/04/2020
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