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Shipping & Delivery

Hello and welcome to the Shipping and Delivery Information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery.


Where K&F Concept ships from?

K&F Concept warehouse is located in five countries, the United States, the United Kingdom, Germany, Australia, and China. Your order will be shipped from those warehouses according to your selected delivery address and the availability of your items.


Where K&F Concept ships to?

WHERE K&F CONCEPT SHIPS TO?

K&F Concept offers free shipping services to United States, United Kingdom.

K&F Concept doesn't offer free shipping services to countries and regions, including Australia, Canada, France. Germany. New

Zealand, Italy. Norway. Spain. Sweden, Switzerland, Hungary. Belgium, Netherlands, Denmark, Greece, Hong Kong, Iceland, India, Japan, Indonesia, Ireland, South

Korea. Taiwan. Thailand, Turkey, Austria, Portugal, Finland. Poland, Mexico, Cambodia. Singapore. China, Croatia, Cyprus, Czech Republic, Estonia, Israel, Kuwait, Latvia, Lithuania. Luxembourg, Macau. Malaysia, New Caledonia, Philippines, Romania, Saudi Arabia, Serbia, Slovak Republic, Slovenia, Bulgaria, United Arab Emirates, Viet Nam. Aaland Islands, Albania. Argentina, Bahrain, Bangladesh, Bhutan. Bolivia, Bosnia and Herzegovina, Brazil, Brunei Darussalam, Chile, Colombia, Costa Rica, Ecuador, Egypt, El Salvador, Fiji, FYROM, Ghana, Guadeloupe, Guatemala, Iran (Islamic Republic of), Iraq, Lebanon Liechtenstein, Maldives, Malta, Martinique, Mauritius, Morocco, Mozambique, Nepal, Nigeria, Oman, Pakistan, Panama, Peru, Qatar. South Africa, Sri Lanka.


How long does the order process and shipment take?

Estimated order process time: 1-2 business days after order is placed. You can purchase your items online, shipping is free on some orders. K&F Concept will use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page, you'll see your item description, price, and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items, and the time of day you place your order. Affected by Covid-19 and hot shopping seasons at year-end such as Black Friday, there will be some delays in delivery.

Sometimes International transportation is more complicated, and the time limit may be affected by natural disasters, political issues, holidays, custom processes, etc, and the delivery time offered below is estimated based on the packages delivered in the past 2-3 months, for reference only. If you need any assistance with your order, please email our customer service.


Delivery Options

ServiceEstimated Delivery Time (business days)Cost per Shipment
Free shipping in most countries or regionsabout 7-15 business days
$0
Expressabout 3-7 business days
Calculated by ordered items' weight and destination country. You can view specific shipping charges on the product page or at the checkout page. Or contact us at customer@kentfaith.com for specific shipping charges.
USA Express (Ship to the US only)about 3-6 business days
$4.99


About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.


Delivery Time Exceeded

International shipping might experience delays due to covid-19. If your order is delayed, please contact us via email at customer@kentfaith.com or contact us at +86 0755 2891 3095, we will check the situation with the transportation company in time. Thanks for your understanding and support.