Good customer service experience-KENTFAITH

Reviews

Matthew Shultz

Good customer service experience

I had an issue with my initial order and left a review reflecting that experience. Afterward, K&F reached out to make it right and promptly sent a replacement, which has been working as expected.

The batteries work well in my Sony a6000 and a6100 cameras. I also like that the charger uses USB-C, which means I can use the same chargers and cables I already have for other devices.

For additional context regarding my initial order, the package I received appeared to have been tampered with before it reached me. Instead of batteries, the box contained pieces of 3d printed plastic in the shape of the batteries and charger. Once I received the replacement, everything matched the product description and worked as expected.

14/06/2026

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NP-FW50 Battery and Three Slot Charger, 3-Pack Replacement Battery for Sony ZV-E10, A6000, A6300, A6400, A6500, A5000, A5100, A7, A7II, A7R, A7RII, A7S, A7SII, RX10, 1100mAh