Great Product and EXCEPTIONAL Customer Service-KENTFAITH

Reviews

Russ C.

Great Product and EXCEPTIONAL Customer Service

I purchased this tripod in early 2024 and I love it. It’s light, easy to setup and very sturdy for my needs. Early in 2025 on a cold night while packing up one of the hinges that connects at the top broke. I contacted customer support through Amazon and Kentfaith responded the next day. They offered to replace the item or send the part to repair it myself. I opted to repair it myself and they sent me a new leg. I was able to repair it in 10 minutes. The customer service was excellent and I got the part shipped from China within 2 weeks.

01/05/2026

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SP4022M3 Compact Travel Tripod Aluminium Camera Tripod 15kg/33.07lbs Load 70"/177cm Max Height for Travel and Work M1+BH-35L Upgrade. (Shipping only available to the US, EU)