Reviews
Good product but not perfect
We bought two of these cameras for a customer who owns a remote farm. We have had endless issues ranging from them failing to trigger on motion to locking up and sending false alarms. Once they are locked up, you are unable to login to view live footage until you physically go up on a ladder and reset them. Since the motion sensor is not working, no footage is recorded to the sd cards. Tech support is of no help, they continually asked that we reset the devices to factory default and add them back to the app. Like how many time should we say that doesn't help. To save us the continual embarrassment and headaches we were forced to replace them with another brand.There is obviously a hardware issue which they do not want to admit or not aware of. We have used two different apps with the same results, so that rules that out. Save yourself the stress and headaches, look elsewhere.
01/02/2024
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