2).The delivery time of pre-sale orders is subject to the information on the page.
3).Some unavoidable external factors like COVID-19 may cause delays in delivery
If you don't receive any shipping confirming over three days after the payment is made, please CONTACT US to check.
4).Please refer to the Shipping & Delivery for details.
1. Free shipping orders: K&F Concept will deduct 20% of your order amount to compensate for the loss of shipping costs.
2. Express shipping orders: K&F Concept will deduct the shipping fee you paid, and returning shipping fee and tax fee are responsible by you.
3. Some refused parcel can arrive our shipping service's overseas warehouse, if you still need it, just need to pay shipping fee EUR8 of for resend parcels
4. K&F Concept will not issue refunds if local customs dispose of rejected packages.
2. On the website bottom, there is a button of LOGISTICS TRACKING, you can choose to put your ORDER ID, or email address to check your order status
3. You can also refer to information below:
Air mail with tracking number: https://www.17track.net/en
EMS express: //www.ems.com
4. If none of them can help you track the goods well, please CONTACT US.
You can make a logistics query on the link through your order code.