Considering the price point, this is a wonderful tripod. It has a wonderfully compact, light-weight design, yet feels nice and sturdy when extended. There also seems to be an unexpected level of customisability to the tripod; the centre piece can be completely removed and attached the monopod leg, or the head can be removed and attached to a smaller pole that was shipped within the package. This smaller segment can be used both on the monopod and as a smaller replacement for the centre segment within the tripod. The box also contains an allen key which may be used to unscrew the legs at the joints (be weary of the washers found within the joints, however, as they can be a little troublesome to put back into place if the leg is removed).Upon arrival, the detachable monopod refused to unlock for me. I contacted the seller about the issue, but I admittedly get antsy and began tinkering with the product while awaiting a response. My tinkering resolved the issue I was having before their response came through so I can not fully gauge customer support, however they did reply quickly and seemed eager to help me solve my problem. I haven't had the tripod very long yet, so experience is limited, but first impressions are important and I am impressed. I look forward to making use of this tripod in my endeavors.