I got this because i didn't like the wired headset work gave me. I wanted a wireless solution and also not have to "cover" my ears.For $18.00 it's great value. I've only had it for a week, but right from the start it fit my needs. I sit in in a low rise style cubicle, all sides of the desk go as high as my shoulder when sitting, we all have visibility of each other, 25+ people sit relatively around me.Pros:Wireless, light, works with Microsoft teams, (meetings, voice and speakers). I haven't gotten a complaint from others that it's audible enough to them. Light and comfortable sits are my thick neck (i've a heavy set) sometimes forget I have it on. That's why it needs a mute button, see cons.Cons: no mute button, needs one. With teams as my primary use, i have to remember to mute every time or check if i have a "hot mic" and not say something dumb while talking to my neighbors. I can't tell if it's fully charged or what charge level it's at. I just plug it in every i leave the office. I have windows 10. The volume control on the headset IS INDEPENDENT to the volume control in Windows. May not be a CON, just pointing it out.Suggestions for improvements:an indiscrete led/light/indicator that show's I'm in a call, and also be able to manual turn that indicator on or off.a mute button, with a led/light indicator it's on mute.battery remaining indicator.But for the current pros, and it delivering those basic features and for 18 bucks. 5 stars all day!!!!