Purchased this item b/c of the 5 star reviews. I usually opt more favorably for higher average reviews but my experience this time only proves what I already knew; that being high avg. reviews unless they're in the 80% or higher range with many users isn't going to equate to a solid product.Like others, I was very impressed initially with the design and aesthetics. Seemed to be built pretty solid as well on first glance. Then I extended the legs, all good there. But when I attempted to retract them back, 1 of them was stuck.I gave some very firm pressure in effort of getting it to retract but it was if it had been welded in an extended position. I attempted to return the item for a replacement and based on my description of the issue was instead suggested to contact the seller. Amazon apparently washed their hands of the issue and diverted me; unlike how they've handled similar issues for US based products.Nonetheless, I had no issue with that until I realized that it would be corresponding via emails when I clicked the link for support which I obviously don't have time nor want to go back and forth with after having paid a decent amount of money purchasing the item (totally unacceptable); especially considering it could take literally take weeks to get a resolution having to deal outside of Amazon to get matters resolved. And who wants to make an international call to China in an entirely different time zone. Sorry, just wasn't worth the additional time and effort for something that should have been built with better quality for the money.I sent the item back and opted a refund of my money. Ashame, I really liked the looks of it and wanted it to work but really not worth the time and aggravation. When I purchase an item, I want it to work upon receiving it. Not have to consult with support, deal with troubleshooting and explaining an issue with a brand new purchase. Oh, and btw. Because the leg was stuck in an extended position I had to pay additional money to purchase a box for the return as well.Buy at your own discretion and know that should you have issues with it where support is required; be prepared to either go back and forth with emails to support OR plan a late night session calling China and take your chances.Looks great, but obviously lacks quality control.

We have been looking for a tripod that is sturdy and functional. This is the one. We have been using it for over a month and have been using it exclusively. Highly recommend.