Reviews
Questionable quality control, but the mounting head is cleverly designed
Updated rating from two to five stars: The seller reached out to offer solutions and explain the root cause of delivering a used product. The customer service showed the vendor’s willingness to address customer feedback and build a trustworthy business. The offered solutions were thoughtful and hassle-free. I saw from the case that a customer was irresponsible in returning a used item, and that product quality could suffer from insufficient inspection, driven by a fast delivery-centric model.Original review: The delivered tripod appeared to be a returned and used item. It was filled and decorated with sand, suggesting it had been used/tested on a beach or a sandy area. The tripod is slightly wobbly when fully extended. However, the three legs seem to find a good balance to keep the phone static. The mounting head is the bright spot of the product. It is versatile and allows using the back camera for selfies (hand-held). Overall, the design is charming, versatile, and usable, but the quality control drags the ship down. The purchase experience so far does not make returning customers.
06/11/2024
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