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You will find some of the frequently asked questions about products. If you cannot find here an answer to your question please send us an email to customer@kentfaith.com
For the noise you complaint on the microphone, we have tested many other microphone brand, knowing that all have this issue, and the noise is from the camera rather than microphone
As long as your camera has the 3.5mm microphone MIC interface, then the microphone woks, and the microphone could be attached to your camera as long as your camera has the hot-shoe interface. But it will not be compatible on the hot shoe with Sony camera,Canon mirrorless camera and Nikon mirrorless camera.
When you turn on the microphone the indicator LED will flash 1~2 seconds which means it is ON without any issue, then will be keeping dark during recording to save light.. And if the indicator LED keep flash, it means the battery is too weak and need to be changed.

This Microphone features with no loudspeaker equipment, the effect of sound amplification will not be achieved. it aims to significantly reduce the surrounding ambient noise, improve the audio quality. If the purpose could not be achieved, please check as following way:

  1. Make sure the plug line of 3.5mm has been plugged in, because our plug is stereo, and there are three sections, there will be customers not all inserted into the mouth of MIC
  2. Make sure the battery is powered up and there is no installation error, + that face up is correct
  3. Whether to plug into the Mic port, not the headphone port
  4. Please check if there is ripple vibration on your camera, if yes, means it is under recording
  1. Please insert the receiver to your PC MIC interface
  2. Adjust the CH to the same mode
  3. Remember that there is an audio equipment in your PC